If the primary authorized signatory is no longer available due to death or untraceability, a reset of the email address and mobile phone number associated with the GSTIN is necessary. Follow these steps for a smooth process:
- Identify Jurisdiction:
- Consult the Registration Certificate to determine the relevant jurisdiction.
- Alternatively, navigate to Dashboard > My Profile to find information about your jurisdiction.
- Validation of Business Details:
- Provide valid documentation to authenticate the business details linked to your GSTIN.
- Verification by Tax Officer:
- The Tax Officer will verify if the deceased or untraceable person was added as a stakeholder or authorized signatory for the GSTIN in the system.
- Submission of Proof:
- The Tax Officer will upload sufficient proof on the GST Portal to validate and authenticate the reset activity.
- Providing Contact Information:
- You are required to provide the new email address and mobile phone number during this process.
- Password Reset:
- After document upload, the Tax Officer will initiate the password reset for the GSTIN within the system.
- Communication of Reset Details:
- The username and a temporary password reset will be sent to the email address provided by the Tax Officer in your jurisdiction. This information will be communicated through an email.
- First-Time Login:
- Visit the GST Portal at https://www.gst.gov.in/ and log in using the First-time login link.
- Utilize the username and temporary password received in the email.
- After the initial login, you will be prompted to change your username and password for security reasons.
By following these steps, you can successfully reset the email address and mobile phone number associated with the GSTIN after the demise or unavailability of the primary authorized signatory.
