Q.1 What is the purpose of the MSME Samadhaan Portal?
A: The MSME Samadhaan Portal is an online platform developed by the Office of DC(MSME), Ministry of Micro, Small and Medium Enterprises (MSME) to enable Micro and Small Enterprises (MSEs) to file their applications online for delayed payments.
Q.2 Does the Ministry of MSME take action on the applications filed on the MSME Samadhaan Portal?
A: No, the MSME Samadhaan online portal is created by the Ministry of MSME to facilitate the online filing of applications regarding delayed payments by MSEs. Once an application is filed, it is automatically forwarded to the concerned Micro and Small Enterprise Facilitation Council (MSEFC) established by the State/UTs as per the provisions of MSMED Act 2006. The concerned MSEFC is responsible for taking action on the application.
Q.3 Can the Ministry of MSME intervene in the matters of MSEFC?
A: No, only the MSEFCs have the authority to make decisions regarding the references made to them as per the MSMED Act 2006. The Ministry of MSME does not interfere in the matters of MSEFC and cannot intervene in their judicial functioning.
Q.4 Is it mandatory to have a Udyog Aadhaar Memorandum (UAM) to file applications on the MSME Samadhaan Portal?
A: Yes, a Udyog Aadhaar Memorandum (UAM) is mandatory to file applications online on the MSME Samadhaan Portal.
Q.5 How can one obtain a Udyog Aadhaar Memorandum (UAM) number?
A: The registration for Udyog Aadhaar can be done online at the official website of the Ministry of MSME free of cost. The website address is: https://udyogaadhaar.gov.in/UA/UAM_Registration.aspx
Q.6 Is it necessary to file Delayed Payment Applications only on the MSME Samadhaan Portal?
A: No, the MSME Samadhaan Portal is created only to facilitate online applications regarding delayed payments. Physical applications can also be filed at the concerned MSEFC.
Q.7 Who has the authority to convert an application into a Regular Reference Petition/Claim case?
A: The concerned MSEFC has the authority to convert applications into a Regular Reference Petition/Claim case.
Q.8 If there is no action taken on an application filed by an MSE, whom should they contact?
A: After submission, the application is automatically forwarded online to the concerned MSEFC. Therefore, the concerned MSEFC should be contacted after filing the application online on the MSME Samadhaan Portal. The contact address of the concerned MSEFC is mentioned on the acknowledgement sent to the registered email of the applicant.
Q.9 Is a work order mandatory to file an application on the MSME Samadhaan Portal?
A: Yes, a work order is mandatory. In case a purchase order is oral, an affidavit to that effect is to be submitted.
Q.10 How can multiple invoices be uploaded on the MSME Samadhaan Portal?
A: Multiple invoices can be combined into a single PDF and uploaded. The affidavit of oral purchase order should also be included in the single PDF.
Q.11 To which email is the OTP sent?
A: The OTP is sent to the registered email ID in the Udyog Aadhaar.
